Canna Cabana - Uptown Waterloo

Bought a brand new bong here. Pulled it out of the box when it was shattered. They did not believe me that I didn’t break it even though I had the receipt from 3 hours ago. The management is a joke and didn’t care about the poor quality or situation. If your looking for a good dispensary in waterloo this is not the place.

Tired of feeling like a criminal. There are clearly serious management issues with the Waterloo branch. When they opened vibe in there was great, dogs welcomed, was a fun atmosphere. That lasted about a month. About half of the time I would go in there the staff was outright hostile if I ask them to recommend me something. So I started ordering online. Today I went in to pickup an order I paid for online with a passport. Apparently that was not enough ID. I'm in the store ~every other week and I would say about 50% of the time the clerk tries to not give me my order. They've tried to turn me away because they read my middle name as my last name and said if I really ordered it I should have put my middle name on my order. I had to fight with them on how middle names worked. Well today I was not up for the fight, I'm pretty sick of feeling like a criminal, if you're looking for a dispensary uptown please seek out one of the many other excellent venues. If you work here I am sorry, I cannot imagine the animosity coming down the pipe that makes a weed store such a hostile environment.

Prices are higher then any other dispensary. Great lay out and a beautiful store but so does everyone.

Just returned from this amazing place! The staff made me feel welcome the moment I walked in the door. They helped me find a few options and I left with a happy bag of goodness!!