The product is fantastic. They have a limit on the amount of flower you can buy per visit, but you will not have to worry about quality - it's been very, very good everytime. I had never used the cartridges before (they didn't have flowers my first visit so I grabbed some) and they are excellent - very easy to use, portable, discreet... overall they are awesome. The only negative right now is the one location and limited amount you can purchase but that will get better over time. They're doing as good as they can considering the state laws/procedures they have to abide by right now. The process IS safe and relatively easy... never had any problems. For first visit plan on being there 1-1.5 hours... after that it is quicker.