GOLDLEAF- Annapolis
11/22/2021
Anytime I am anywhere near Gold Leaf I drop in, whether supplies are low or not.
To the owner:
1. Love the uniforms and the training. The experience is everything and you have nailed it. The doorman who greets you warmly dressed to show respect to the store and the customer alike is a great way to start the experience. The lovely, well dressed ladies that greet you inside make you feel welcome. Then, the trained budtender that holds the door and welcomes you in like a maitre d, I love it. Not every bud tender is created equal and some are better than others but generally speaking, and in a difficult labor market , YOU are doing a great job.
2. You obviously have scale so it seems GL gets the best of the best. I live in Easton nearer to Sunburst and they never have as many strains as you do. Good example is the Garcia strains recently.
3. I tried the delivery this past week for the first time - AWESOME. No charge, use a cc or cash, nice car pulls up and gentleman gets out and discretely delivers goodies.
4. Packaging. I call them bibles but those books that hold the prerolls are great. Keep making deals for discounts with them, they are fun.
5. Maybe a loyalty program? I go to sunburst and get an equivelant of a 10% credit for future purchases.
Keep it up!