O........e

The prices seem fair and the selection is surprisingly good. The website is very clean and easy to navigate, wouldn't mind seeing some improvements to the product filter section, but otherwise no complaints. The worst part is by far the service. I can completely understand the overwhelming number of orders, but at the same time, this is something that could have been easily predicted and planned for. The lack of communication is incredible: a simple mass email apologizing and explaining the reasoning behind the delay would have definitely helped those who have ordered and haven't heard a thing about their orders for almost a week at this point. Really hoping to see order processing improvements, or at least some transparency/communication in the very near future.