T........a

I never received the product because after checking out it "makes" you order the cream at a separate cost. I purchased late at night and had to wait until the following morning to call. I called to cancel and that's when I found out that if you purchase you become a member with monthly fees. There was no membership fees in the ordering process,so had I not called I would have incurred a monthly fee. I asked for a full refund and the lady told me that I would be refunded. After 5 days no refund so I called back. Tara told me that she listened to the recorded call and that I was never told that I would be refunded but she did here me say to cancel my order therefore since it's been shipped that she could cancel my membership but not issue a refund. Had to click at least one star to post my review. Wish I could let Snoop Dog and Martha how the customer service is