Zen Leaf Highland Park (Med)
3/17/2022
The store itself is great and I have been coming since Elevele opened as a medical patient, but the overcomplicated ZenLeaf support process, which is through a call center in Florida, truly leaves a lot to be desired.
It took over 2 hours to get a simple issue resolved via 5 phone calls, and I will not call them again. if you need support, physically go to the store and talk to the manager (don't bring product with you back to the store) and hope they can help you. You cannot call, all phone numbers lead to the call center, they have truly turned away from positive customer support.
Wanted to add that I was offered a 15% coupon to adjust my review to 4+ stars on google (specifically google), I only say that as how can you trust any reviews they have when they are bribing people to change the honest reviews to positive reviews.