not happy I preordered and when I arrived (my order was confirmed and ready per text) well when i checked in i also advised the girl at the front that I had a preorder. i waited for 15 mins then curiously asked if it's normal to have to wait for a pre-order? then I mentioned to the grill again oh I'm sorry I didn't hear you and when I went back there, the guy that helped me I also mentioned that I had a pre-order he said that it was not in the computer then his computer froze up, keep in mind that this is a pre-order and I had a ride waiting on me and it was Christmas. so 40 minutes later I'm walking out the door and he did not stamp my card for the over $50 purchase that I made so I guess I'm not very happy and then it was dry and not quality Grr