Ontario Cannabis Store
10/26/2018
Terrible customer service. Phone lines don't pick up most of the time.. when they do, you may hear the answering message as "Dave set the building on fire". Orders being cancelled left right and centre without emails or notice. People having half orders sent and cannabis weighing in less than it is labeled or purchased for. THC and CBD content discrepancies (website lists much higher than what people are receiving). Packaging is absurd - 16 boxes for half an ounce of cannabis.. some packaged 1g to 1 6"x6"x6" box. People with order numbers in the 100,000's are having their parcels delivered when the ones who ordered in the first half hour or so of the site going live (myself included) are still waiting to hear ANYTHING at all. No Contingency plan when the postal strike hit.. when we were promised a contingency plan. Receipt states 1-3 day delivery, its been 7 business days. I've emailed 3 times now and have heard nothing. This has been, undoubtably, the worst internet purchase/ experience I've ever had.