INSA - Easthampton (Adult Use)
1/7/2019
Beautiful set-up, products are in glass shelves for viewing and their menu scrolls on flat screens to glance at while in line.
My first visit was around noon on a week day, no line. My budtender lacked all knowledge of their product, I was suprised and glad I did my research of strains on leafly before setting foot inside Insa! I told her that I medicate for anxiety and I was looking for a pre-roll. She recommended "critical mass" and twice mentioned that's their "best-seller." When I told her that anxiety was a highly reported side-effect of critical mass (and reminded her that I medicate for anxiety) she just shrugged her shoulders at me. It was evident that she was trained to just sell the stuff and that's it. ...I settled on a trusted and true pre-roll of "flo og."
Second trip, took no chances, I did my homework and knew exactly what I wanted when I got there, Sunday morning at 10am. They were late to open which caused the line to back up, 20 minute wait. We get to the counter (my partner and I) and it's the manager, great! "We'll have an 8th of killer queen flower, 2 slim pre-rolls of Apollo, and 1 slim pre-roll of White Fire." He tells us he can't fill our order because their rules only allow one of each product per person... meaning 1 pre-roll, 1 flower, 1 edible etc. So, one person can't order 2 pre-rolls... even though Insa sells pre-rolls in a 5-pack?🙄 Did I mention that Insa doesn't sell their flower by the gram? Nope, they only sell 1/8th's.
This place needs to get it together, nearby dispensaries have better game. I might shop here again if there's a strain I really wanna try, but it's not my go-to place.