R........d

Great shop with a nice atmosphere and quality bud, thoroughly enjoyed visiting!

This was the first Medical Marijuana facility I ever signed up with and for the first few months it was pretty good (albeit their was some moody budtenders from time to time) but as soon as I move away from Van and request my practitioners statement from them they purposely cause me duress by requiring me to directly visit one of their locations (which I'm pretty far away from currently) and wait two to three weeks for them to process it at their "offsite location" and pay them 50 bucks for a PDF print out. I mean really aren't we above nickel and dimeing someone ontop of spitting in their face for trying to use a different service? I wasn't even closing my membership I just wanted my practitioners statement so I could sign up at a local dispensary in the meantime whilst I was away from Van but no I have to be put in my place for even considering to shop anywhere else but Canna. It just goes to show you that the people who run this business have no respect for their customers and just are out of touch with how to run a business properly, they can't even be bothered to email me a PDF to the email I gave them when I first registered and you know whats the kicker? My buddies signed up in Victoria and they got their practitioner statement emailed to them on automatically on the first day so don't expect any type of consistency from the Canna brand. My advice is to shop at RedMed where they have fantastic service and moral ethics because Canna clinic clearly does not.