Ontario Cannabis Store
11/20/2018
There is nothing good to say about the OCS. Forcing me to give 1 star feels like giving too much credit.
I placed an order on the FIRST day and I'm still waiting for it just about 5 weeks later.
Nobody knows where it is, yet they won't provide a refund until it's been delivered. So I don't have my order or money and I'm in limbo indefinitely.
On top of that, customer service is terrible. Days between replies, a phone line that doesn't accept phone calls, questions unanswered.
I asked for a manager to contact me and waited almost a week.I got no answers, but when I mentioned the consumer protection act, I was told she wasn't exactly sure what that was.
Well done OCS, It's like you tried to do the worst job possible.