all the staff is friendly and nice, sometimes it gets busy and i understand patients get upset, but they have a pretty decent size staff 2 girls at the front getting you checked in and 4-5 bud tenders. they are always on point in my experience i haven't seen the staff wasting anyone's time, i see them trying to get patients in and out as fast as they can. the online order pickup is the one thing that could use improving but the way their dispo is set up makes it tough you have to go in the back regardless if your walking in or ordered online where as some other dispos i been too have a front and back so online orders process faster in that setup. early bird gets the worm hit them up in the morning if you dont like waiting.