Tokyo Smoke - London
4/11/2019
Bit of a wait outside but that’s to be expected. Exterior looked a little rough but also to be expected given the timeline to open. Prices are marginally higher than the OCS. Around 2-3%. If you’re spending around $100 or less then okay because OCS charges shipping but if you intend to spend significantly more, maybe compare the prices. Expected there to be more display jars out... seemed like there were only ones for 3 or 4 brands. Edison, Solei and maybe a couple others. I assumed they’d have most products out on display so a little disappointing. They give you a short orientation in the vestibule. A little tight and hard to hear with 7 people and others exiting the store while they explain things. Probably be better when things quiet down though. Purchasing is easy enough. People on the floor with iPads ask what you’d like and they send the order to the back, you then go to the counter to pay, take your receipt to the wait area, and finally someone comes with the order. Not sure how I feel about the people on the floor with the iPads. I’d almost rather browse through and select myself but that’s just being picky. Only out of stock on 1 of the 3 products I asked for but they had it in pre-rolls so not a big deal. Staff are very helpful and friendly and the store looks really nice inside. Overall, good experience.