Choom Cannabis - Niagara

Instead of adding a THC % range to the screens, Choom has decided to try and fix this the lazy way by just adding the word MAX after all the THC %. Lets use Leafs by Snoop Moonbeam as an example. OCS lists this as having a THC range of 14-28%. Choom lists this as being 28%. I am pretty sure that if people bought this based off of 28% THC and then received 17% THC that they would probably be pretty upset and feel misled. Choom, spend about 20 minutes and update the screens at the back left of your store with THC ranges for each strain and also keep that screen updated with the items you currently have in stock. Don't list 1g items if you haven't had any in stock since you've opened

Choom can't be beat!! From the customer service to the quality and consistency of the product!!! Ya you pay a little more then you would've back in the day... But what do you expect when now it's legal. But having the opportunity to sit and choose my strain and THC potency is great. Big shout out to Leonard, Francesco and Lindsay niagaras best budtenders!!!

The absolute best customer service I have ever received from the current Cannabis industry. I used to work at Zenzoo in Toronto and I must say we had the best service before this ;). Anywhooooo, these guys are always polite, informative and take their time to help you. They remember you, and it’s a great welcoming feeling every time I have gone into Choom. Keep it up guys ! We all are frustrated with the government, not you. One day you’ll be able to open a fresh jar of bud and shove it in someone’s face and they can stop complaining. Rock on !

This store is great. Selection is great and the staff are always helpful to their extent. Customers who aren't happy don't listen and read carefully. The menu on the tv screens list the max THC for each strain, but the weed that is displayed around the store has profile cards that list a range of THC that it could be in. People who just walk into the store and get in line right away without looking at the strains themselves FIRST just take too much time at the checkout and make everyone else wait. If you don't know what you want then obviously seek help but I heard a customer get mad at an employee because they couldn't suggest any strains to them but the customer was also asked a series of questions that they kept saying "I don't know" to. Not much to go off of, so don't know what that customer was expecting lol.

Great vibes, great staff 👌🏻

Weed shop that literally always doesn’t have weed. No stock or supply half of the time I go in there. As for the new customers, as an experienced purchaser of cannabis, you’re being played for a fool and ripped off. Go somewhere else

After Cafe was shut down recently in Toronto. I was referred to Choom by a friend. Unfortunately they only sell flower . No concentrate or edibles so a bummer. Also a little pricey. However Atmosphere and staff are very exellant ! Overall great experience and happy w product. an 1/8 of the Snoop dog Indica Sunset was $45. but worth it very happy . Will refer friends for sure!

Beautiful store. The girl who was helping me had no idea what the difference between Indica or Sativa was and she don’t know what a 1:1 ment when I asked her. She clearly got the job because she filled a role in the name of diversity. I got the vibe that Choom was more concerned about looking “eclectic” instead of hiring knowledgeable staff who are helpful. Maybe I had the dud helping me... and everyone else is a pro!?! Who knows ..

April April April !!!!

Great little store. Reminds me of the apple store, with the geniuses and everything. The staff seems as knowledgeable as they could be but they are definitely there for the beginner pot smokers not us seasoned vets. It would be cool if they had someone who really knew what they’re talking about. But they are friendly and that’s good enough for me.

Ordered online. Picked up. Went home! All good, The whole experience was painless and efficient. Thank you.

The staff is fine, but the prices are ridiculous. It is triple the price of what they pay for it. Triple. That means for the price of one ounce, you can get 3. Let that sink in........ Triple the regular cost. Wow

Super idea, I know what I want so ordering in advance makes a lot of sense. I'm not usually in a rush but this saves a lot of time.

Order took longer than anticipated to grab.

This is a perfect location and I'm sure they'll do well. The bud, though, doesn't compare to what I buy in the Maryland dispensaries. Nothing above 20% THC was in stock (ok a Saturday). Customers cannot smell before buying (is this law or a shop-by-shop decision?). The bud I bought is 18% and supposed to be for pain. Didn't do much for me, dry, with a 6 month old pack date. 6 months?! C'mon man.

Great location

Pretty unprofessional letting employees go for no reason at all. Didn’t give any notice, nor did they give a reason to. When asked they said they would give fired if they told them the reason. If I could give this company 0 stars I would. That is just not right! We all have family we need to take care of and bills to pay. Didn’t give no warning at all just let them go. Pretty ridiculous if you ask me. When you shop here. Just remember they treat their employees like shit.

216 Ingham ave

Staff is always helpful and great. Tried the click and pick up very easy to do and was great to know that the product was there.

I used the reserve through there website. In an out nice and fast

I love Choom! Staff is always great and they usually have what I want in stock. However I recently made a 'click and collect' order and it said that I would be able to bypass the line to pick it up. I got there and had to stand in line with everyone else, which is what I was trying to avoid. I feel like it completely defeated the purpose of making the click and collect order. Please consider making a separate line for click and collect orders :) Thanks guys!

Click and collect super easy and efficient 👍🏻

Ok, so I noticed that the menu was online, and that I could (in theory) make a purchase, and then head to the store to pick it up. So... I started perusing the menu, as you do, and I noticed something... There is zero usable info regarding CBD or THC content. Which I find upsetting, because I know my limit, I know how much THC my body can handle, and I shop accordingly. So... Why would I buy anything using this system. Please remedy this as soon as possible, I love the store in Niagara Falls, but honestly, sometimes I just want to show up, pick up my purchase and get as far away from other people as possible as quickly as possible. Once this is fixed, I will probably have a higher opinion of the online purchasing method, but until then... My business will be taken elsewhere.

I did the online order. Went in a couple hours later, 5 minutes in the store and I was on my way back home.