DISPENSARY
RECREATIONAL
Ontario Cannabis Store
Toronto, ON
1.9(223 reviews)
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223 Reviews of Ontario Cannabis Store
1.9(223)
2.1
Quality
1.8
Service
1.8
Atmosphere
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October 30, 2018
One and done! Placed my order on Oct 17 1am, received the order the following week. With how busy they were I can understand the delay but the rest of my experience will be the reason I won't return. The selection is terrible (most are the same strains with different names given by the company growing it), prices are too high and the quality is very sub par. The Ghost Train Haze from Aurora is without a doubt the worst GTH I've ever had in my life. Upon inspection with my microscope, you can clearly see the trichomes were not mature enough to be harvested. The plants were harvested way too early. Aurora clearly doesn't care about quality control or quite frankly, they have amateurs working for them who don't know what they're doing. Also, all 3 strains I ordered were way too dry. The website itself is equivalent to a high school student creating it. Given all these issues with OCS, I don't plan on using them again for a long time....waste of money. OCS needs to hire more competent people who actually know what they are doing.
October 25, 2018
The OCS is the least reliable source for anything. Completely useless! Boycott The OCS forever!
January 9, 2019
I am a newbie here but what I have seen not a lot of choice,also I noticed from looking at sites that have been around for awhile is you use names of strains that are unrecognizable or don't exist on any sites(does that mean they are new strains).like the term "unknown strain" does that also mean they are also new strains?
May 28, 2019
horrible weed - dry like the sahara. this is the worst weed i've ever had in 20+ years of consuming
July 9, 2019
Very low quality product that’s very dry. Ordered 3.5 grams but only weighed up to 3.1 grams. It costed me $50 for 3.5 where I can get an once of AAAA bud for $120 from the black market. From what I hear the product from the stores is the same dry, low quality bud from the online site. Don’t waste your time
November 9, 2019
90% of the cannabis is low quality. The other 10% is acceptable but you have to pay upwards of $60.00 for 3.5. There is no 10/10 strains available from the Gov. I pay 3x as much buying from the gov, I have to pay for extra gas and parking. If the weed was actually good, I would pay that much but I'm just going to quit smoking weed because I can rarely find anything good
September 29, 2019
An embarrassment to the Cannabis community okay you can close down now thanks
July 12, 2019
A bare bones website but it works, selection varies but is usually decent haven’t had any issues with shipping or quality.
November 13, 2018
Received my second order from the OCS today. Redecan Shishkaberry. The weed is so dried out that it is actually brittle and will "snap" in half. First order was from Seven Oaks, also shishkaberry. Was dried out bad but nowhere near the Redecan. I will not be ordering from there again.
November 7, 2018
So, I've never been really big into the stoner culture or anything. I just kind of went to friends houses and smoked up until i got to college. Once that happened, I used it every now and then, and mostly to get me to sleep, So once weed got legalized in canada, I decided to check out the OCS store.
Off the bat, the store was very pleasing. It was very adult, and seemed to be quite professional. The product selection was a bit underwhelming. The first thing I wanted to do was buy some pineapple express, and watch pineapple express, yet they only had 50 strains, and even then two of them were the same. But, I will say, I've ordered about 12 strains, and all of them were very nice, and honestly, worth the price.
Now, for the shipping. I haven't had too many problems, my first order took a week to get to me, but that was at the start, I can understand the delay, But I cannot fathom how some of my friends who ordered at 12:01 on october 17th, still haven't gotten their order. I can't believe that a government officiated business can keep so many people in the dark, with only a "we're really busy here, please be patient" email that we all got.
I still think it's a bit negligent that there are so many people kept in the dark, but I think that in due time, the service will improve, and we'll be left with something pleasant.
October 19, 2018
Sorry if you didn't get your order in the first hour of the store being open you're not getting anything soon, luckily I got in in the first 10 mins and enjoying my purchase very much. And I won't need to order again for quite a while so everything's peachy for me!
November 8, 2018
Shipment came 3 weeks after order. Was shorted .10g on each gram of flower. Bud is insanely dry and has little to no fragrance.
October 28, 2018
Terrible.
November 4, 2018
It took 15 days to actually get my order.(ordered on the 18th, finally received on the 1st) The cost is what will likely prevent me from ordering again. They cant possibly think people will be able to order from here on the regular. Its way too expensive. $56.50 for an HQ? Insane. The quality is very good, but I can also get similar quality for considerably less from a dispensary.
November 9, 2018
if i could rate it 0 stars i would. do not waste time or money waiting for the OCS. they are missing half of my order and i am currently waiting on hold for customer service for an hour now. the sent email saying they refund the shipping cost for people that ordered on oct 17-18 but i still have not received any refund. very disappointing!!!!!
October 26, 2018
First experience with OCS so far has been weak to say the least, got my order (# 10xxx) in at 12:30am the 17th, didn't receive a shipping notification till the 24th and then finally received the notification that it shipped today, the 26th, says its not supposed to arrive till the 29th. Thats pretty much 9 business days when i was initially told 1-3 days for product. Ive emailed them twice to check on my order with zero response. Customer service is obsolete. Just wondering why they were so unprepared for opening night, most of Canadas population lives in this province and about 40+ percent of the adult population uses. Just think of the numbers.... They really shit the bed with this. I've already read online that many orders in the 100k invoice range have been packed, shipped and received. The lack of organization fully makes sense with a Govt run organization. Hopefully they sort these issues out ASAP, i can see many, many long time users avoiding this service all together. I wish we had alternate options.
October 30, 2018
As this is the only legal option in Ontario, Canada at the moment, I don't want to rate this too low but I do agree with all the negative reviews. ocs.ca really needs to up their game. The filtering on the search does not work well and loses it's settings the moment you come click back from a product details. I mean, really? Having to re-enter filter details every time seems like a major bug to me. I do like the fact that the site is plain, without excess clutter on the page. I do wish they would have a profile option for turning off the "Need advice?" banners that come up in the middle of search results.
October 31, 2018
Finally got my order.
The Good:
Quality buds for the most part. A few REALLY nice strains “Delahaze” & “North Star CBD” stand out, and Blue Dream is sensational quality but way over priced.
The Bad: Website has no photos of actual buds. Needs to be linked to Leafly for ratings and reviews + strain info. Prices are at times outrageous. Over $16 per gram on a 3.5g order is brutal.
The Ugly: Delivery time was 9 days past promised delivery date. Tons of waste being created for every order. We don’t need a bullet proof container for every strain we order. The bag cannafarms used for Blue Dream is sufficient.
November 1, 2018
I too have been waiting for a shipping date for over 2 weeks. I have received 2, what I am assuming are mass generated emails. The 2nd of the 2 blaming producers for mislabeling the products. I guess it's running like a regular government operation....... This horrendous attempt at regulating this product, would have never fallen so flat, had they let the dispensaries sell the product. They were great at it.
November 19, 2018
Finally got my package, about a month after I ordered. To make things more disappointing, everything is so damn dry and is just not worth it for the price. It was a one and done deal for me. Going back to the local dispensaries where I can get a great oz for $150.
November 2, 2018
Well ordered Oct 17 12:30 am.it's now Nov 2 order has not been shipped.
OCS takes no responsibility for their actions
they sold us products they did not have or know when they will have it.
shut down customer service but took our money
blamed Canada post for everything customers called them on their bullshit.
now they are putting the blame on their suppliers.
Do not order.
December 30, 2018
Yes I've reviewed this place before but I am doing this once again because I've noted that my last OCS review received a few down votes and I suspect that's because I chose to defended OCS (up to a point). Let's get straight to the main problem that was ongoing when I submitted my first review, has OCS fixed their fulfillment and delivery issues? Well yes, they actually have. After my first experience, when I ended up waiting 3 weeks for my order to get fulfilled every order I've placed since has been fulfilled and delivered within 1-2 business days. Onto another point that I think was contentious, what about quality? First I should reiterate that OCS really can't control quality as that is more a matter of the grower/producer. For example when it was reported that Redecan's version of the BEC strain might have mold issues it was they who issued the recall, but OCS did immediately put up a notice on their site to inform people about the recall while taking it's listing for the product down. So let's instead look at what OCS can control. 1) Variety, and 2) communication about an order. Variety/selection has improved somewhat since my first order but deals that are truly competitive with the black market are still scarce. That said, there is still a shortage of legal cannabis and that's probably why. Communication is still a bit wonky. On a couple of orders I got the expected notices about the purchase and billing, but on a couple of others my order just showed up without warning, so they still have work to do there. To finish this off I'll say that I do understand that OCS being the only legal source for cannabis is not ideal, but more options will be coming soon but until then OCS getting their act together so do not hesitate to try them *or give them another shot).
March 19, 2019
I have only begun using cannabis a couple of years ago, so pricewise can't offer any comment. I found using the OCS site easy and straightforward. The product arrived quickly and well packaged. I use for pain and stress relief and the Godbud I ordered did the job just fine. No complaints here.
August 26, 2019
Ordered couple times but I'm done with OCS. It's dry, expensive, and can take a couple days to at least a week before you can get your hands on what you ordered. Oh yeah you have to pay for express even though its slower than standard delivery (1-3 business days yeah right)