Ontario Cannabis Store

I have only browsed the OCS website and not made any purchases. I have not heard of 75% of the strains for sale. No strain lineage is given. Product details are vague. No product pictures. Some very wide ranging THC levels (saw some that were 12-20%. That's a big difference...so which is it?). Shipping delivery times are already up to 5 business days. Pricing is not at all competitive with the "black market" except in very small quantities, which they said they would need to do to get rid of the "black market". And the prices will only rise from here. Very unimpressive yet completely expected. I already feel like we were better off before government-controlled weed.

can't trust this website, they mess up as soon as they fix something. first they say they will refund people for the October 17 Shipping cost which may i remind you is only 5$ never happened. then they sell us super dry product with most being bad product not close to what the streets have, then someone decided is okay for you to pay over 10 13 18 dollars a gram, and now the only company with a reputable product line decides to again mess up San Rafael decided since so many people are buying their product to increase their grams from 12.10$ or 76$ for 7 grams to a crazy 13.55$ or 82.90$ for 7 grams is annoying because usually demand creates better prices here demand means seeing how much they can keep charging you, this is the last straw for me have you wonder why you can't leave feedback directly on the site for the product your getting ? cause their sales would plummet, but since there is not many people in Canada i hope everyone realizes how poor quality they are and their sales plummet anyway

GARBAGE. Classic case of what happens when there is a monopoly. OCS sell terrible quality that 90% of the time underweight for inflated prices. Customer service is horrible. I don't understand why the packaging standard for the licensed producers is the classic child proof pill bottle. It is no good for weed. I'm surprised they don't put silica chips to make it extra dry. I would give zero stars but that is not an option. Epic fail government of Canada and province of Ontario.

really bad prices! really expensive! compared to retailers like WeedMaps there is no competition! Why pay $17.50 a gram, for some high quality bud, when WeedMaps offers the SAME Cannabis for $3.57 a gram! for $80 I got 28 grams! on OCS, 28 grams is easily over $400!! I'm never going to buy from OCS again! horrible experience! terrible prices! disgusting customer service! how disgraceful to the industry!

1.8 number for a review / I think it says it all

what should be done to make things better. all grams should be 10$ from the soil to the light bill at most every plant cost about 400$ to produce but yield about 1300$-2000$ that's if you sell at 10$ a gram and one producer has hundreds of plants and few workers so ya *the Gov also said grams would be 7$ at most to kill the black market (ya right) that never happened. also if all buds are the same price people won't feel cheated when they buy 7G of something that is bush next put the dam weed in bags, i'm mad because you have a bunch of bush and the kush is overprice but most people don't care they just want moist sticky buds, so bags <

After giving it the benefit of the doubt, it turns out this place is just as bad as all my friends were describing. I didn't even get my full amount. 2.5 g off and nothing was done about it. Never buying from here again. Terrible descriptions and no pictures either. Prices aren't worth it

people: Ontario cannabis store do you suck ?? Ontario cannabis store: yes don't judge me :( :D..

Terrible. Black market is much better.

Absolutely awful.

Ordered on Oct 17, credit card charged on Oct 23, no delivery or updates from the vendor as of Oct 26. No response to my email requesting order status. I've waited 59 years to try cannabis so I can easily wait a little longer, but OCS customer service is terrible.

Crappy weed, crappy prices, crappy delivery speeds. No wonder everyone still purchases from 'dispensaries' because their weed actually gets us high lol.

I’ve ordered about 30 grams from OCS & I’ve found all the flower to be dry as a bone to the point where it crumbles to almost dust. It’s much more expensive per gram than other dispensary’s.More than half the individual grams I order weigh light . They are opaque as an organization & have rules like you cannot return any product after it’s been opened. How are you supposed to know if there’s any problem like mould, bugs or whatever without opening it. If they do take something back they charge a $10 restocking fee. They sent me an order through Canada Post that had no tracking updates for 2 months, I wrote them 3 timed with lousy or no response. Finally Canada Post Contact’s me to tell me the package is lost , they cannot find it, & they don’t expect to find it. I finally called OCS which launched a 10+ day investigation that seems from my end to have consisted of them sending me letters threatening to close the investigation if Canada Post tried to contact me & I didn’t respond . After 3 weeks of then hearing nothing I called again and then was told it would be escalated to the refund team. 12 business days after that I called & was told the refund team would refund me for the $16 within another 10 business days. It’s over 3 months & they still have not refunded a $16 transaction.. I have dispensary’s that will send me higher quality products for less money & if there’s a mailing problem will resend to me immediately, those dame vendors will make any problems or issues right. The government is frankly the worst drug dealer I’ve ever had & until they offer me a better option , I’m going to stick with the black market. Every time I deal with the OCS I feel like they really could care less about my business or bothering to give me the quality , service & product quality that as a customer I deserve . I’ll only use them now for something very specific like a low THC strain. Other than that I stay away.

Anybody who pays this much for weed are not doing themselves any favours. The selection is really sub pare for what you get, OCS is often out of stock of the products in their desired quantities. As far as the whole packaging situation is concerned, OCS clearly doesn't keep the planet in mind because the amount of waste their products create is nothing less than disgraceful. Proper recycling and refill program needs to be implemented and actual physical stores need to go up. The bottom line is the vast majority of people right now are not using the "Legal" version of cannabis even when it is available, this is because you can go to stores in the GTA and buy illegal cannabis from physical stores that are somehow operating with the consent of the police yet in places like Ottawa illegal stores get raided much more frequently.

i swear some reviewers work for this company this place still sucks, and yes their was a lot fixed dry bud can also be fix, but you know what can't be fix ? all the buds priced under 11$ suck smell like nothing or just smell weird. the good stuff is overprice there is no middle grown when they have fair prices and skunk bud than they can get a 5 star review , at this point most of us are just waiting for April 1 so storefronts can take over. the other online dispensaries are way better than this have better bud and better prices

Buyer Beware, do not buy cannabis seed from Tweed or from Tweed through the Ontario Cannabis Store. They do not guarantee their germination and offer no refunds or more seed if you have a bad batch. I am an experienced vegetable and herb farmer and the way the seed industry is supposed to work is that seed is guaranteed and subject to a deal or refund if you accidentally get a bad batch. It's not abnormal to get a bad batch of seed that does not germinate, which is why there are seed guarantee policies. Basically, if you spend the $60 on the seed available on the OCS website you are gambling. I spent a good hour on the phone being thrown back and forth between the two companies. Both had a hard line that there is absolutely nothing they could do to make up for a bad batch of seed. Do not buy seed from the OCS or Tweed

I bought seeds. Four for $60. After tax it was about $75. Only one germinated. Absolute waste of money. I will never shop here again. I feel insulted that the government thinks this is at all a good retail experience. Or that this is at all a good distribution system. Protip: I can't distill whisky in my basement but I can easily grow a plant. There is no way in hell you can control this like you do alcohol. And a criminal organization screws me less than you do with your arrificial legal monopoly.

quality of cannabis is terrible. Dry, crumbled without the use of a grinder. Terps are faint, smells like hay. More than double the price than normal. Will not order from OCS again.

There is nothing good to say about the OCS. Forcing me to give 1 star feels like giving too much credit. I placed an order on the FIRST day and I'm still waiting for it just about 5 weeks later. Nobody knows where it is, yet they won't provide a refund until it's been delivered. So I don't have my order or money and I'm in limbo indefinitely. On top of that, customer service is terrible. Days between replies, a phone line that doesn't accept phone calls, questions unanswered. I asked for a manager to contact me and waited almost a week.I got no answers, but when I mentioned the consumer protection act, I was told she wasn't exactly sure what that was. Well done OCS, It's like you tried to do the worst job possible.

I tried. I really tried. Fool me once..

First and last time.

The absolute worst customer service. I emailed about my order and was told it was waiting for Canada Post to pick it up. That was an out right lied as if you went to my order page it still said they were putting my order together, no Canada Post tracking number was associated with my order and I never received an email telling me it is ready to ship. I will buy from my regular sources out of province until private stores are up and running. Screw giving Doug Ford any more of my cash. It's because of him we don't have open brick and mortar stores right now in Ontario.

both worse and most expensive weed I have ever purchased

Giving OCS the benefit of the doubt when they first opened up due to all their issues was something most of us did. Leaving Canada Post and the delivery system out of the picture, OCS is pure chaos. I had absolutely no issue with receiving my packages days later and Canada Post did an excellent job in my area. The quality of cannabis from this website is unacceptable! My final order is my absolute last and I will explain why. No company mentioned, I received couple different strains and the buds were horribly grown. I had to trim up the bud myself due to them not trimming the leaves up upon harvest. Not only that, but I had to also cure their own mistakes so I could have a clean smooth smoke. I lost a .2 off each gram in just leaves. The smoke itself is harsh and tastes like garbage because they are to busy focusing on the $ sign instead of finishing the job properly. I have received 1 order that actually did contain mold which can cause serious health problems but luckily I caught onto it right away! I'm not sure who the hell they have growing their cannabis and even worse who inspects the end result. Lastly, I'm missing a few orders out of my package. I have sent OCS an e-mail and I have gotten no response days later. 0 customer service and -5 quality cannabis. No problem at all OCS, no need to respond to my e-mail and you can keep your schwag that you didn't send, I really don't need it! Bye OCS! Never ever again! I guess any monkey can grow a plant and throw a price on it.