Ontario Cannabis Store

the weed may be a little too dry or too moist sometimes but honestly who cares? those are easily dealt with. the slightly higher price is easily justified considering it comes in more than just a sandwich bag, its inspected, regulated, etc. plus free shipping atm! ive never felt shortchanged on any products i buy, deliveries have always been on time or even sooner. honestly ive gotten some cheaper better quality bud here than on the street. ive had nothing but a pleasurable experience dealing with the ocs and will gladly kiss the governments ass for making such an amazing service imo. based in the GTA.

My first time ordering and it was quick and easy, I ordered Thursday night before Good Friday and got my delivery Tuesday at noon. The rockstar kush buds are a little dry but it smokes really nice and so does the sour diesel . I am overall pleased with quality

Buyer Beware! I searched online for a store who sold a higher dose CBD cream and found OCS. The price was cheaper then most stores and the online ordering process was simple. Delivery was next day. Unfortunately their delivery service only delivers at night between 5-9pm. The driver phoned around 9:30 pm. to say they were 5 minutes away. It was 10:30 before they actually arrived. So, not a good start. When the package arrived I discovered the product labeling showed the wrong dosage. Their website description showed 40mg THC / 1200mg CBD…however the label indicated it only contained 1mg THC / 20mg CBD. Being concerned I was shipped the wrong product I phoned their customer service. Here’s what I was told! “We’re sorry!” “Yours wasn’t the first complaint we’ve had on this issue” “Let me put you on hold while I look into this for you.” When the customer service agent returned he didn’t have any answers for me. He then said, “Why don’t you purchase another bottle and see what happens.” When I said that wasn’t going to happen he replied, “you can try using the product and see if it’s what you need.” I replied, “if I open it and try it can I still return it”. He said NO. I was then told he could open an investigation with their supplier however, this process could take up to 15 working days. I replied by saying “is this my only option”? At no point in our conversation was I offered a return or exchange. Having no choice I accepted and offered to help his investigation by sending him photos of the label in question and a couple more of other brands to compare their label descriptions. ALL- in -ALL an extremely poor customer service experience!!! So far I’ve been waiting over a month and a half for a reply! I’m pretty sure this whole process was nothing more than a discouragement with hopes I would just forget about it over time. To this day OCS still advertises this product on their website as having 40mg THC / 1200mg CBD. Due to their lack of attention in this matter I’ve decided to send this information and my experience with OCS to the attention of the Ontario Government Regulatory Group who govern possible issues of False & Misleading advertising and who licence OCS to operate selling these products. I’m pretty sure my inquiry with them will not get the same lack of attention and be overlooked. I only left a single star because I can't give them a ZERO

Better prices and the website is getting better.

I tried to place an odder the day it opened and my odders would not go through. so I said f-it a week later I finally was able to place an odder but I learned from the first time and placed anther odder from somewhere else which arrived a day before and was placed two days after oddering from the ocs. SO POOR delivery service plus the fact that you have to pay five bucks for any odder no matter the amount its kinda bs considering the price are kinda already high. The site is also a joke to navigate however its getting better. its new service and there are going to be kinks however if they cant fix the problems soon I could see me looking else where, even if the weed is not to bad if im honest just abit dry and stale which I again is not exceptible yet considering the circumstances understandable. IF WE are real here OCS WEED IS WAY BETTER then some of these bootleg store fronts but is on par with most online places.

I ordered weed an shatter an id NEVERRRR ORDER FROM HERE AGAIN FFS IM PISSD the weed was dryer then a nun 😸 the shatter wasn’t the greatest either better then the weed but still trash would not recommend to a soul trash 🗑️🚮 asf literally wanna throw it in the field behind my house nooo capppp

Ok I initially blasted this place with the review but finally got my order. The customer service was .. meh .. barely adequate enough for me to receive my order without confusion. They need to send more update emails so people know what's going on. No telephone. And took forever for customer service to answer the email. However, ordered on October 19. Got the package on Nov 2.

Well I have order a few times from OCS first time they sold me dry grinded up cannabis that they ran on a screen to take the tricombs front he bud, second time they sold me mouldy cannabis and even told me a month late after I smoked it all that it’s a recall. They have no standards and don’t be held liable for there mistakes ...

INCREDIBLY SLOW AND BAD CUSTOMER SERVICE. High prices. They thought only a few thousand people would order cannabis. Totally disconnected with reality.

It was ok i would probably order again.

I bought Orchard Medley Sugar Free Gummies 900 MG for 30. The gummies arrived with the seal under the lid broken and 5 gummies missing. I phoned the company and they said I am getting a refund but it would take 15 business days to investigate. When I called back they said I couldn't get a refund because the gummies were all gone. They did not tell me to not touch the gummies.

Not happy. I will give them 1 more chance once things calm down.

My stuff took a while at first. Now it arrives within a few days. Unfortunately I just found out Redecan"s facility is contaminated with bugs and mould. Even worse, I already went through 3.5g of White Shark, White Widow and some of the Wappa before seeing little black bug carcasses. I tossed the rest away. Redecan states on their website that they release ladybugs to prey on any insects and the black specs are harmless. They say it's an organic approach to growing cannabis. Redecan does not say exactly what those little black things are. I've looked at them under my 60x loop and they look gross. Got nice and buzzed though. I just don't know whether it was the THC or the BUG. 4 stars for quality as other company brands have no problems and if Redecan cleans it up then ya, a 4.

Terrible customer support. When my order came to my door via express post the box was soaking wet..3 cans of my juice were damaged and had soaked my order. Even the lady who delivered to my door said this is the way the box came. I opened the box and 3 cans were leaking from damage. I had to take the box outside. I emailed customer service and sent them pictures then threw the product and box out. Now they want more pictures..I told them to to not bother me again. Will never buy from them again.

The only thing worst than their product is their customer service.

I am FURIOUS with my experience. I ordered a week ago and chose Mr day shipping with Canada post. OCS chose to ship my item a week later with a third party company. Even though OCS and Canada Post are govt owned and operated. Gotta love when we pay for services with taxes but the way screw us anyway. So… the company takes a week. They bring it when I am not home and the guy says they will try the next day. I say no, I am not home. Save ur company time and save me. Come the NEXT day. No problem he says .. well they didn’t do that. They came and when I wasn’t home they said they’d send it back. When I asked for a supervisor they lied and told me the name of the company was MIM and there was no contact info for me to reach out. He would call supervisor.. except he did NOT.. immediately after, I got a msg that it was sent back. OCS is unreliable, just like everything our govt does!!! I. Ant even get away from giving them the business cuz all shops get their product from them. I applied for OCS back in the day, before Fors ripped it apart and made it only online, after many people quit their jobs to work there. I had 3 interviews for a position they never intended to fill. This is how our govt runs. Why would u not use Canada post??? I avoid shopping here any chance I get! I was ordering seeds so I never have to buy from them again. Even this review is stupid, but I gotta vent about just how absolutely ridiculous OCS is operated.. just know that if you order, it won’t come in a day, so be prepared. I was told delivery is only 5-10pm. And it’s over a week later. Get ur supply fr literally anybody else

OCS is run by the Government of Ontario and certifies and ensures all cannabis product is held to Federal Regulation as declared by Health Canada. This #1, is my main reason for being an OCA customer. #2, negative reviews from my perspective are foundational on cannabis misinformation and lack of understanding; which is totally okay since this is a new market. #3 All deliveries I’ve had in Toronto have been quick and easy, only once there was a notification glitch but the courier company will still hold themselves accountable I’m sure if there are logistic issues in the future. I love cannabis and OCS posts a hoard of new information for consumers, and I really hope we continue this system as it’s beneficial to myself. OCS is a subsidiary of the LCBO which manages alcohol sales in Ontario, so I believe very much that they are operating within safe territory for consumers. OCS has set industry standards which even apply to medical cannabis from the past, which means every time you are going to receive legit cannabis. In regards to dryness and moisture: it’s complicated, from a scientific lens. OCS sells rehydrating materials in the Accessories portion for storage and moisture control which I use. Properly storing your cannabis ensures it is smokable, and hydrated to a satisfactory and safe level. Ensure you invest in proper storage and hydration and there will be little issue—at least for me. I am a medical user of cannabis as well, so I have come to OCS with this background and as a recreational occasional user have found OCS to be a fantastic platform to purchase legal cannabis fast and safely.

The last 5 orders of the 1 and .5 grams of oil, 510 cartridges, has been a rip-off of product, the .5 i got last night was "HALF FULL"....WTF ....money is way to tight these days, i can't continue to shop here, what a shame. Buyer Be Wear.

The first time I ordered from the OCS was on the first day of legalization, it took 2 weeks for my order to get to my door. This was unacceptable, but the weed was very good quality. The second time I ordered, in early January 2019, It took only 2 days for my order to get to my door and again the weed vas very good. The OCS had a rough start but after that rough start, it seems that everything is fine. Another big plus is that I no longer have to get my weed from a sketchy drug dealer.

I am a big fan of vapes and ordered different ones on many sites. Since I am always interested in trying something new, the last time I decided to buy a vape pen on LadyJane.Express. The quality, price and service suited me completely. Great site!

I mean it's okay. Sometimes it's actually cheaper than most dispensaries.. Until now. The prices are insanely high if you're looking for anything under an ounce. Shipping is Free which is a definite plus. I'd recommend picking it up at the post office since the express delivery is so inconsistent. Speaking of inconsistency, I bought the same product twice: the Daily Special Indica. I bought 1/8 twice. The first time I got it, I got ripped off and weighed the whole thing and it was only 2.9 grams. The next time I got it it was freaking 4.17 grams. Like what? Not complaining about the latter since it pretty much made up my first time ordering it but sometimes their stuff isn't weighed properly. Buds can sometimes also be super dry. It's a make or break in all honesty. You might get lucky or you might get screwed but the convenience is why I haven't given it under 3 stars yet.

Not sure

After I made my first order on LadyJane.Express, I realized that I will order CBD drops only here. The prices are very pleasant, the service is top-notch, the speed of delivery is also pleasing. I did not find any minuses. Therefore, I can recommend it to everyone!

Not impressed with Gov pot store , first of all , for the last year straight I've been getting my order in exactly 5 days , now for the last 3 months, I gotta wait 7 fucking days, your delivery thru Canada post is retarded. What a joke . The hugh amounts of money I spend weekly and gotta wait 7 days for delivery . UNACCEPTABLE. Total fucking joke , but what ya expect it's the Trudeau cunt gov.